Covid 19 Update 04/30/20
For the safety of our patients and their loved ones, we are taking the following precautions during the COVID-19 Pandemic:
In order to assure that ALL our patients can keep up with immunizations and well visits we ares now doing TEENAGE WELL VISITS in 2 parts - one part now via telehealth - and one in person exam when shelter-in-place is lifted. This allows us to make sure that our families with infants needing vaccines can get appointments in the MORNINGS as we are seeing only WELL patients in the mornings.
We will now offer TELEHEALTH visits to allow you to stay in your homes if possible! TELEHEALTH will allow you to have your child seen and assessed in real time at home using your laptop or on your phone offering both convenience and minimizing the risk of spreading illness. Please call as usual for an appointment. **Please note - some televisits may still require you to come in for samples and physical exam at the discretion of the provider.**
We will be seeing patients by PRIOR APPOINTMENT ONLY. There will be NO WALK-IN APPOINTMENTS for the next several weeks- please CALL ahead to schedule all appointments!
We will see ONLY well checks and well behavioral visits in the morning hours. We will NOT SEE SICK PATIENTS UNTIL THE AFTERNOON to help prevent exposures to well children. To minimize risk to our patients, we will have the same 2 doctors seeing ONLY well visits in the AM and the same 2 doctors seeing ONLY sick visits in the afternoons. The doctors seeing sick visits will NOT be doing well checks for the near future. Your appointment might get changed to another doctor and time. We understand that this might be inconvenient to you, but we do not want people to miss life-saving vaccines during this pandemic and we want our sick patients to be evaluated appropriately.
We will have DEDICATED exam rooms for WELL VISIT USE ONLY (no sick patients in those rooms).
We will be changing our office hours to 8am-5pm Monday - Friday. Our phones will be open 8am-5pm Monday - Friday. Saturday Hours remain 8:30 - 10 am. Beginning 4/4/2020 Saturday hours will be reserved for NEWBORNS and WELL VISITS ONLY with the potential for TELEHEALTH SICK VISITS if needed.
To keep our office as safe as possible, we ask that only ONE HEALTHY PARENT accompany the patient. Please LEAVE SIBLINGS AT HOME if at all possible. Please bring your own toys and books to the office as we will be removing extra items from the rooms.
We have a separate entrance and exam room for patients experiencing COUGH and FEVER. If your child is experiencing these symptoms please call the reception line when you are here and a nurse will meet you at the door.
We will not have patients waiting in the waiting room if at all possible - you will be assigned a room upon check-in and the nurse will meet you in the room to get vitals. Please call front desk with insurance and copay information.
Currently, we are NOT able to test for COVID-19 at our office. Testing may be ordered and run elsewhere if the patient meets a set of criteria after evaluation by our staff. This might change, so be sure to check our website frequently.
We encourage our patients and their families to adhere to the guidelines of the Center for Disease Control and the Virginia Department of Health- including social distancing and frequent hand washing. We will work as a team to keep your family safe through this outbreak.
Below are some links to find the most current information available on COVID 19
We are all in this together! Our changes are to help to #flattenthecurve and keep the community safe. Thank you for your patience during this unprecedented situation!